Shipping & Return Policy

Welcome to Horizone og jets.

We are committed to delivering your orders quickly and ensuring a smooth shopping experience.

Shipping Policy

• Orders are processed within 1–2 business days after payment confirmation.

• Standard delivery time is 7 business days from the date of shipment.

• Delivery times may vary depending on your location, public holidays, weather conditions, or courier delays.

• Once your order has been shipped, tracking information will be provided when available.

Return Policy

• We offer a 5-day return policy from the date you receive your order.

• To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

• Customers must contact us within 5 days of receiving the product to request a return.

• Returned items will be inspected before a refund or replacement is approved.

• Items damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

Refunds

• Approved refunds will be processed within 5–10 business days after the returned item is received and inspected.

• Refunds will be issued through the original payment method whenever possible.

Contact Us

If you have any questions about shipping, returns, or refunds, please contact us:

Email: horizoneogjets@gmail.com

Thank you for shopping with Horizone og jets.